Basics like calling and texting can leave you scratching your head. Sometimes, Your Android phone stops making or receiving phone calls, but works fine with text messages. This is an unusual situation and if you experience the same. Here are the best ways to fix Android phone not making calls but sending messages issue.
Even your best Android phone is useless when it fails to make or receive calls. Things get complicated when your phone sends or receives text messages normally, but doesn’t work when making calls. Let’s get started and solve the problem once and for all.
Note: We were able to fix this problem using a Google Pixel 6a running Android 13 beta to take screenshots. Menu option names may differ on your Android phone depending on its make and model.
1. Reset the network connection.
The first thing you can do is reset the network connections on your Android. You can turn on airplane mode temporarily and turn it off after a few seconds. Here’s how you can do it on your Android.
Step 1: Swipe down from the top of your Android phone home screen.
Step 2: Expand the Quick Keys menu.
Step 3: Turn on airplane mode for a few seconds and turn it off.
You can try making some phone calls. If it still doesn’t work, continue reading other fixes.
2. Check for issues with your local service provider.
When your local service provider is facing server side issues; You cannot make or receive calls on your Android phone. You can visit downdetector and find your local carrier. You’ll notice high outage graphs and user comments confirming the problem when others have encountered the same problem. You have no choice but to wait for the service provider to fix the problem.
3. Reinsert the SIM card.
You can temporarily remove the SIM card from your Android for a minute and then insert it again. Remove the SIM card using the SIM eject tool (included in the retail box of your phone) and remove the SIM card. Reinsert the card correctly; Connect your phone to the network and try making some calls.
4. Change your preferred network type.
In challenging places like mountains or tunnels, you can change the preferred network type on your phone from 5G or LTE (4G) to 3G for a reliable network connection. Although 3G does not deliver fast internet speeds, it does. More reliable than LTE to make or receive calls in busy areas.
Step 1: Swipe up from the Android phone’s home screen.
Step 2: Open Settings (with the familiar gear icon).
Step 3: Select Network & internet.
Step 4: Tap on your preferred SIM.
Step 5: ‘Select your preferred network type.’
Step 6: Click the radio button next to 3G.
Wait a few moments for your phone to detect the network connection and initiate the call.
4. Reactivate the SIM Card.
In all likelihood, You are using the Google RCS platform to send or receive messages on your Android phone. to enable calls and messages to your local carrier; You can reactivate the SIM card on your Android phone.
Step 1: Enable your preferred SIM in settings (refer steps above).
Step 2: Turn off the Use SIM toggle and turn it back on after a minute or two.
5. Turn on Allow 2G.
2G is less powerful (in terms of data connection); But it can improve cellular connectivity in remote locations. Here’s how you can enable 2G on your Android phone.
Step 1: Open SIM details in Android settings (check the steps above).
Step 2: Scroll down and turn on the Allow 2G toggle.
6. Wi-Fi; Reset mobile and Bluetooth.
If your Android phone still isn’t making or receiving calls, but can send text messages, it’s time to reset the network connection.
Step 1: Open Settings on your Android.
Step 2: Select System and click Reset options.
Step 3: ‘Wi-Fi, Click on ‘Reset mobile and Bluetooth’.
Confirm your decision from the menu below.
7. Clear the Phone App Cache.
A corrupted phone app cache may cause your Android phone to experience problems making or receiving calls. Here’s how to clear the phone app cache and try again.
Step 1: Long tap the phone app icon and open the info menu.
Step 2: Open Storage & cache and click Clear cache from the bottom menu.
8. Update Android Security Patch.
An Android phone not making calls may be due to an outdated OS build or security patch. Android OEMs (original equipment manufacturers) regularly release monthly security patches (at least on top-of-the-line phones) to fix critical issues.
Step 1: Open System in Android settings (check the steps above).
Step 2: Click System Update and install the pending OS build.
Your phone is meant to make calls.
WhatsApp for composing calls over the Internet; You can always move to instant messaging apps like Telegram or Signal. But it doesn’t work all the time. What methods will work for you to fix Android phone not calling but texting problem? Share your findings in the comments below.