Microsoft Phone Link, formerly known as Your Phone, is an app that connects your Windows PC to your Android device. You can view your phone’s notifications; You can respond to text messages and make or receive phone calls on your Windows PC. But if the Phone Link app doesn’t work on Windows 11, you can’t get its benefits. We can help.
Whether Phone Link is having trouble syncing your data or failing to show your notifications; The following troubleshooting tips should help resolve all of these issues. So let’s check them out.
1. Open Phone Link features.
The Phone Link app allows you to enable or disable specific features for connected devices. Therefore, phone calls If you’re having trouble with specific functions, such as messages or notifications. You should check Phone Link’s app features to make sure they are enabled.
Step 1: Open the Phone Link app on your PC and tap the gear-shaped icon in the top-right corner to access the Settings menu.
Step 2: Calls messages, notifications; Switch to the Features tab to see settings for photos and more. Then use the corresponding buttons to enable all the features you want to use.
After that, Check if you can use those features as intended in the Phone Link app.
2. Allow the app to run in the background.
The Phone Link app may fail to sync your data or display notifications if it does not have the necessary permissions to run in the background. Here’s how to change it.
Step 1: Right-click on the Start icon and select Settings from the list.
Step 2: On the Apps tab, Click Installed apps.
Step 3: Scroll down to find the Phone Link app. Click the three-dot menu next to it and select Advanced options.
Step 4: Use the drop-down menu under Background app permissions to select Always.
Restart the Phone Link app and see if the problem persists.
3. Check the app permissions for connecting to the Windows app on the phone.
The Phone Link app may not work on Windows 11 if the companion app is not set up correctly on your Android phone. You need to make sure that the Link to Windows app on your phone has all the required permissions.
Step 1: Long-press the link to the Windows app icon and click the Info icon from the resulting menu.
Step 2: Click Permissions.
Step 3: Go through each permission and allow.
Step 4: Go back to the app info page and tap Battery. Then select Unlimited from the drop down menu.
4. Turn off battery saver (laptops only)
Battery saver mode in Windows can interfere with an app’s ability to function properly and cause problems. To avoid it, You need to turn off battery saver mode on your laptop.
Step 1: Right-click on the battery icon in the taskbar and select Power and sleep settings.
Step 2: Tap Battery saver to expand it. Then tap the Turn off now button to turn off the battery saver.
Note that battery saver mode in Windows automatically kicks in whenever your laptop’s battery level drops below 20 percent. So you also need to make sure your Windows laptop or tablet has enough juice.
5. Unlink and connect your phone again.
If you’re still having problems with the Phone Link app, you can unlink your phone from the app and re-link it. This should help re-establish the connection between Windows and your phone and resolve minor issues.
Step 1: Open the Phone Link app on your PC and tap the turtle-shaped icon in the top right corner to open the settings.
Step 2: On the My Devices tab, Tap the three-dot menu icon next to your phone and select Remove.
Restart the Phone Link app and follow the on-screen instructions to pair your device with Windows. After this, The app should work fine.
6. Open the Windows Store App Troubleshooter.
Windows Store Apps Troubleshooter is an installation tool that can scan your apps for common problems and recommend fixes accordingly. You can use it to back up and run the Phone Link app.
Step 1: Press Windows key + I to launch the Settings app. On the System tab, click Troubleshoot.
Step 2: Go to other troubleshooters.
Step 3: Click the Run button next to Windows Store apps.
Let the troubleshooter diagnose your apps and fix problems.
7. Repair or reset the app.
If nothing works, As a last resort, you can fix the Phone Link app on Windows. Here’s how.
Step 1: Click the search icon on the taskbar; Enter it. Phone linkand select App Settings.
Step 2: Scroll down to the Reset section and click on the Repair button.
If repairing the app doesn’t help, You can try to reset it from the same menu. This will erase all app data and reset the app to its original state.
Keep you in touch
Windows Phone Link is a handy app that lets you interact with your Android phone without looking. However, If the app doesn’t work as intended, it might not work. Hope the above mentioned solutions help you to solve any problem in Phone Link app.