iPhone not showing up in Finder? Try These 8 Fixes (2022)

Here’s what to do when Finder doesn’t recognize your iPhone.

To backup, manage or restore iPhone data on your Mac, first connect your iPhone to your Mac. However, sometimes you may find that Finder can’t read your iPhone even though it’s connected to your computer.

Wondering what to do if your iPhone doesn’t show up in the Finder sidebar? You are in the right place. Here we have collected 8 solutions for you.

Let’s get started.

iPhone not showing up in Finder?  Try These 8 Fixes (2022)

How to fix “iPhone not showing up in Finder” problem on Mac

Check your USB cable

The main reason your Mac can’t read your iPhone is a problem with your USB cable. Just disconnect your iPhone from your Mac and try again or use another original USB cable. Once your iPhone and Mac are properly connected, you should see your iPhone charging.

Make sure your iPhone is unlocked and the home screen is visible

When you connect your iPhone to your Mac, you may see a message on the iPhone lock screen that says Unlock iPhone to use Accessories. This is due to USB Restricted Mode, a security feature in iOS 12 and later.

To help Finder recognize your iPhone, you’ll need to make sure your iPhone is unlocked and the Home screen is visible.

Allow “Trust this computer”.

The first time you connect your iPhone to a Mac or other device, you’ll be asked to trust the computer. Only trusted computers can sync with your device, create backups, and access photos, videos, contacts, and other content on your iPhone.

Check the USB ports

Still can’t connect your iPhone to your Mac? Try a different USB port. It is recommended to disconnect other external accessories to avoid interference between modules.

If that doesn’t work, check if there is a problem with the USB device. Here’s what you need to do:

  1. Click the Apple menu and choose About This Mac.
  2. Click System Report.
  3. Click the USB option under Hardware. (If there’s a problem, that’s a red flag.)

Set the Finder to point to your iPhone

Another reason why your iPhone isn’t showing up in the Finder sidebar is that you haven’t set up the Finder correctly. Follow these steps to set up Finder to show your iPhone:

  1. Click the Finder menu bar, then select Preferences.
  2. Under the sidebar, find Location.
  3. Check the CD, DVD, and iOS devices option, and your iPhone should appear in the Finder sidebar.

Uninstall the antivirus software

Antivirus programs from unknown sources can cause the “Trust this computer” popup to disappear when you connect your iPhone to your Mac.

To completely remove unnecessary antivirus software, use BuhoCleaner – a cleaning tool designed for Mac users. It not only uninstalls apps you don’t want, but also frees up space on your Mac by quickly cleaning cache files, duplicate photos, large files, and other junk files.

Here’s how to remove unwanted apps from Mac with BuhoCleaner:

  1. Download, install and open BuhoCleaner.
  2. Click “Uninstall an app” in the sidebar, and you’ll see all installed apps.
  3. Find any unwanted apps or software, check them and click Uninstall.

Update iOS and macOS

If none of the above methods solve your problem, please update your iOS and macOS device and try again.

Be sure to back up your device before updating to avoid the risk of data loss.

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Contact Apple Support

Finder still not recognizing your iPhone? Then contact Apple Support for assistance.

You can visit your nearest Apple Store or go to Apple Support, select a topic, and request support via call or chat.

Bonus tip: How to fix “Finder can’t read the contents of your iPhone”.

Sometimes you may find that the Finder shows your iPhone, but it can’t read the contents of your iPhone. There is nothing you can do except factory reset your iPhone.

If you have backed up your iPhone, you can quickly fix the problem by restoring your iPhone. However, if you’ve never backed up your iPhone, clicking the “Restore” button means you’ll lose all the data on your iPhone. So, how to access your iPhone content in this situation?

Don’t worry. There is an easy way to solve this problem. All you need is an iPhone file management tool like iTools.

Just connect your iPhone to your Mac with a USB cable, open iTools, select its file manager function, find the iTunes Control folder, click it, and delete the file called iTunesCDB. When you’re done, reconnect your iPhone to your Mac and Finder will be able to read your iPhone content.

This method works even if iTunes cannot read the contents of the iPhone.


This is the fix for iPhone 8 not showing up in Finder problem. Hopefully, you have successfully connected your iPhone to your Mac using one of the above methods and now you can freely manage your iPhone content on your Mac.

Needless to say, backing up iPhone to Mac takes up a lot of space. It is recommended that you use BuhoCleaner to clean up your Mac to make sure you have enough space to complete the backup.

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