The calls we receive are robocalls; Spam calls or scammers trying to steal our time and money. The worst part is that these calls appear to be from local numbers and trick us into accepting them. Now you are using an app like Truecaller. Although the caller ID and spam blocking feature already does a good job of blocking most spam calls, We all know that a few calls still filter through. Sometimes confused with regular phone calls.
In an attempt to block them. Most of us tend to ignore calls that are important to us. Now Truecaller wants to change that with a new feature called Truecaller Assistant.
By the numbers, Truecaller is a leader in safer communication. They have over 320 million users worldwide and regularly block billions of malicious calls and texts every year. Can you imagine if these millions of calls/messages go through some of the losses people will face?
In their 2022 US spam and fraud report (a survey conducted with Harris Poll), Truecaller says Americans lost nearly $40 billion to fraud last year, with 68.4 million Americans losing an average reported loss of $577 USD.
Returning to the app, This is the caller ID; It includes features like spam reporting and Smart SMS. However, with the new Truecaller Assistant, you can screen and answer your calls. It’s like having someone answer your calls and deliver messages for you. By nature, This will ensure that you don’t miss the calls that are really important to you, saving you time and maintaining your peace of mind.
Now that that’s settled, let’s see how to use Truecaller Assistant to check spam calls. But before that, let’s check how Truecaller Assistant works.
What is Truecaller Assistant?
Truecaller Assistant fields and screens calls from potential scammers and spammers. This feature uses speech-to-text and machine learning to create a natural-sounding assistant that ultimately receives and filters your calls. In this way, airlines, Don’t miss important calls from hotels and schools. At the same time, This can prevent potential scammers from wasting your time. If that sounds like Google’s call screening service, it is. You are right. Other than that, Truecaller’s Assistant is available on iPhone and Android.
For starters, Truecaller Assistant is available in the United States in English. More regions and languages to come. So how does Truecaller Assistant work?
How Truecaller Assistant works
As mentioned earlier, Truecaller Assistant uses machine learning to take your calls. For example, if you receive a phone call; Assistant can answer it. The display is slightly different on iPhone and Android, but when enabled, the Caller ID option appears on the right.
The transition to Assistant is instant and you can see the live text of the conversation on your phone’s screen. You can ask the reason for the call. If you consider it important, you can carry the call as a normal phone conversation. If not, You can always ask for more information via the Assistant. Sounds cool, right?
Truecaller advertises over 90% accuracy on calls and checks. When spam calls are rampant these days, This action proves to be a smart solution.
How to use Truecaller Assistant?
Just like the Truecaller app, using Truecaller Assistant is very simple.
First, download the app from Play Store or App Store and set it up. Make sure you get the real Truecaller app and not one of the fake apps. (There are many). True Software Scandinavia AB created this app. It has 4.5 rating on App Store and 4.5 rating on Play Store.
Step 1: After installing it, open the Truecaller app on your phone and go to the Assistant tab.
Step 2: You can choose the Assistant (and voice) of your choice. At this time, The app gives you many options to choose from. Tap Options to see how your assistant sounds. Since then, The app will guide you through the next steps for a little configuration.
Step 3: After opening the Assistant, It will display your next call. How this happens is slightly different on Android and iPhone. On Android, When you receive a call, the Assistant button will appear under Caller ID. Click the ‘Allow Assistant to Call’ button to forward the call. Assistant will answer the caller and ask why they are calling. If you need to answer the phone, You can click the accept button at the bottom to answer. If not, You can click for more information via the ‘Explain Reason’ button in the live chat.
If it is a robocall or spam call. You can immediately mark the caller as spam to prevent further calls. The interface is slightly different for iOS users, but the functionality is the same. If the Assistant feature is active and you reject the call (or don’t pick up the phone), the Assistant will accept the call. You can click on the bubble at the top of the page to switch to live chat.
Start date and subscription fees
So you can scan incoming calls using Truecaller Assistant. There is a significant increase in spammers worldwide. So this feature will be a welcome add-on.
Truecaller Assistant will be available in English on Android and iOS in the United States. It is available on a free 14-day trial period, and users can add the feature as part of Truecaller Premium. Truecaller promises that the Assistant will soon roll out to other countries, including India.