The following error occurred in the device manager on the customer’s computer: The sound card (Intel Audio Controller) was marked with an exclamation mark and the following error occurred in the device properties: “Windows successfully loaded the device driver for this hardware, but could not find the hardware device. (Code 41). Click “Troubleshoot” to run the troubleshooter for this device.”
The solution below contains step-by-step instructions on how to solve “Error 41” for your sound card. The solution works perfectly on Windows 7, Windows Vista or Windows XP OS.
How to solve sound card error – Code 41.
Before solving sound card errors by following these steps, download and install the latest drivers for your sound card from the manufacturer’s website, and then check that your sound card is working.
Also, “Windows audiothere is a “service”.Started“. For this:
1. Click on “Windows” + “RClick the ” button to download Running dialog box.
2. write “services.msc” and press Enter.
3. In the list of Services in the right pane, click “Windows audio“service” isStarted“.
4. If “Windows audio” service does not start, then:
- Double click open “Windows audio” select features and “Launch type” to “Automatic“.
- click onOK” & restart your computer
5. After restarting, check if your audio card is working now, otherwise continue troubleshooting with the steps below.
Step 1. Delete the wrong sound card registry keys.
1. Open Windows Registry editor. For this:
- Click on “Windows”
+ “RClick the ” button to download Running dialog box.
- write “regedit” and click Enter.
2. Go inside the Windows registry (from the left panel) and highlight this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}
3. In the right pane, click to highlight “.Advanced filters” key.
4. Click on “Editing” menu and select “Delete“.
5. Do the same (Delete) “Bottom filters” key is found.
6. Shut down Registry editor.
7. Restart your computer.
8. Now check if your sound card is working. If not, go to step 2.
Step 2. Remove the sound card from the device manager.
1. It’s open Device Manager. For this:
- Click on “Windows”
+ “RClick the ” button to download Running dialog box.
- write “devmgmt.msc” and click Enter.
2. In Device Manager, double click expand”Sound, video and game controllers“.
3. Right click on each Sound device found there and selectDelete“.
4. Restart your computer.
5. After restarting, wait until Windows automatically reinstalls the sound card drivers. *
* Note. If Windows cannot automatically install the drivers for your sound card, you must download and install the latest sound card driver from the manufacturer’s site.
You are done!
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