How to Fix Randomly Disconnecting Bluetooth Keyboards & Devices

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Bluetooth devices are usually very reliable, but every now and then something can start working and lose its connection to your Mac altogether or suddenly develop a porous connection. Something like Apple’s Wireless Keyboard, Magic Trackpad, or Magic Mouse is pretty obvious when something goes wrong. clicks stop registering, keys are stuck typing, the device randomly disconnects, or hangs in an annoying “Connection Lost” loop that flashes device logos on the screen like this:


This can get stuck in a continuous loop that repeats itself every few seconds or minutes, and when that happens, the connection is a thing. Fortunately, it’s usually really quick to fix, and if you notice connection issues while battling with some wireless accessories, here are seven troubleshooting tips to get your Bluetooth device working as designed with a Mac OS X again.

1: Check the battery charge level

The first thing you want to do is check the battery level of the Bluetooth devices. All Apple-branded Bluetooth devices, such as the Apple Wireless Keyboard, Magic Mouse, and Magic Trackpad, transmit the exact battery charge level through the Bluetooth menu. Some third-party devices also display this information. All you have to do is pull down the Bluetooth menu item, scroll down to the device name and search next to “Battery Level” to see the remaining percentage:

Quickly check the battery life of Bluetooth devices

Note that this is not completely accurate with all batteries, and some devices seem to show incorrect levels all the time. A good rule of thumb is that when the indicator drops below 50% or you have occasional frequent breakdowns, it’s a good idea to replace them with completely new batteries. Since it’s never fun without a keyboard or mouse, it’s best to have another rechargeable battery handy. Invest in good rechargeable batteries and you won’t be without wireless accessories for a few seconds when they are replaced.

2: Replace the batteries

For most of the connection problems, the problem is due to the life of the battery. Replacing the batteries takes only seconds, and is often the easiest way to restore a reliable Bluetooth connection with keyboards and mice.

Replace rechargeable batteries

If you don’t already have good rechargeable batteries, they are worth the investment and will pay for themselves in about 3-4 charges. Buy them once and you’ll never have to buy batteries again. Click here to find a decent AA set under $20I use the same kit on my Apple wireless keyboard and they last for months on one charge.

3: Turn Bluetooth off and on

The simplest way to turn Bluetooth on is to pull down the menu, select “Turn Bluetooth Off” and then let it sit for a while to take effect before returning to the same menu and selecting “Turn Bluetooth On” .

Turn Bluetooth off and on again

This will automatically sync the keyboard/mouse/device with your Mac.

4: Turn the device / keyboard off and on

Turning off and restarting a Bluetooth device is often enough to restart it. On the Apple Wireless Keyboard, you can use it again by holding down the power button until the little green light goes off, and then pressing it again to turn it on. The device connects automatically and you should be good to go.

Note: This process happens automatically if you replace the batteries in the devices and does not need to be repeated.

5: Delete the device profile and add again

Open System Preferences, go to Bluetooth, and select a device profile from the settings list by selecting it, and then click the little “-” icon at the bottom. To add it again, click on the “+” icon, go through a very simple installation process and sync your device again. This works in unusual case if options or plist are corrupted.

6: Check the signal strength

You can quickly reveal the signal strength of connected Bluetooth devices through the hidden volume indicator, which can be accessed through Bluetooth settings. Go to System Preferences > Bluetooth, then press and hold Option to display the indicator. Multiple bars are, of course, a stronger connection, and if there are only one or two bars here, you will have a problem with signal power (and therefore the battery) or general interference from other devices.

7: Check for common faults

Check that none of the microwaves (yes, kitchen options) or tons of bluetooth devices interfere clearly side by side. If there is no obvious interference near you, monitor the connection strength of the Bluetooth device using the built-in tool described here to determine the signal strength, and then adjust the environment and location of the device accordingly.

Bluetooth connection display

If the signal is very weak or there is a lot of interference, it can be a problem in an environment that prevents effective transmission, such as large metal walls, fireplaces, appliances, and weak signals, can even be a symptom of bad batteries. . Therefore, we recommend the latter, because in 98% of users who have Bluetooth connectivity problems, the problem is often solved simply by replacing a new battery or two.

What about iOS devices?Bluetooth devices connected to iOS are more difficult to troubleshoot because they don’t have the same words to detect interference, such as interference, but since most problems are related to batteries, just replace them and get through the connection process again to sync your. device back to iOS. In almost all cases, the BT device or external keyboard will work fine there, regardless of whether it is connected to an iPhone or iPad.

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FAQ: How To Randomly Disconnect Bluetooth Keyboards & Devices

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Apple devices only.

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