On the customer’s computer, after an automatic iTunes update, when he tried to open iTunes, he got the following error on his screen: “This program failed to start because MSVCR80.dll was not found. Reinstalling the app may fix this problem.” After some research, we found that the only effective solution to this error is to completely uninstall and then reinstall all Apple software on the computer. In fact, the solution below also applies to the following symptoms/errors:
- APSDaemon.exe failed to start because MSVCR80.dll was not found
- Apple iTunes software cannot be updated or reinstalled because you do not have administrative privileges.
- Your iOS device (iPhone, iPad or iPod) is not recognized by the system.
If you want to solve the “Msvcr80.dll is missing – not found” error, read the rest of this article.
How to fix iTunes errors like “Msvcr80.dll”, “APSDaemon.exe” and more.
Step 1: Remove all Apple software from your computer.
First, remove all installed Apple software from your computer. Keep in mind that the uninstall process preserves backups of your iTunes library and iOS devices.
1. To uninstall Apple software, go to:
- Windows 8/7/Vista: Start > Control Panel.
- Windows XP: Start > Settings > Control Panel
2. Double click to open
- Add or remove programs if you have Windows XP
- Programs and features if you have Windows 8, 7 or Vista.
3. Find in the list of programs and Delete (delete) install the following programs in the order listed and restart your computer:
- iTunes
- Apple software update
- Support for Apple mobile devices
- iCloud (if applicable)
- MobileMe (if applicable)
- Bonjour
- Apple application support
Step 2: Delete all Apple software folders.
Then you need to delete all Apple program folders. For this:
1. Open Windows Explorer and go to “”.C:\Program Files“.
Note*: On 64-bit OS, go to “C:\Program Files (x86)” folder.
1a. underC:\Program Files” find and turn off these folders:
- Bonjour
- iPod
- iTunes
2. “C:\Program Files\Common Files” folder
Note*: Open this folder on 64 bit OS”C:\Program Files (x86)\Common Files“.
2a. Locate and delete the following folder:
- apple
Step 3. Remove invalid registry entries with CCleaner.
1. Download it and run CCleaner.
2. selectRegisterfrom the left panel and clickScan for issues“.
.
3. When the registry scan is complete, “Fix selected issues” button.
4a. In the next window select “No“.
4b. Then select “Fix all selected issues“
4c. selectShut downTo return to the main window of CCleaner.
5. Close CCleaner and restart your computer.
Step 4. Reinstall iTunes on your computer.
1. Go to the iTunes download page and download the latest iTunes installation package.
2. save”iTunesSetup” package on your computer. (eg your desktop”).
3. When the download is complete, go to the download location and install iTunes with administrative privileges. For this, right click at”iTunes-Settings” select package and “Run as administrator“.
You can find more information about similar iTunes problems here: Troubleshooting iTunes and Windows Updates.
If you found this article useful, please support us by donating. Even $1 can make a big difference for us We continue to help others while keeping this site free:

If you want to stay permanently protected from malware threats, existing and future oneswe recommend that you install Malwarebytes Anti-Malware PRO by clicking on the following (we receive a commission from sales generated through this link, but at no additional cost to you. We have experience with this software and recommend it because it is useful and useful):