One of the best features of Instagram is the Direct Messages (DMs for short) you can use to connect with your followers. Instagram is also being increasingly used by various companies to promote their products. Thanks to the DM feature, it’s easier than ever to answer user requests and sign sponsorship deals with the various Instagram pages. This article is about how to Fix Instagram DM Stopped Working Issues.
However, there have been recent reports from users that they are having trouble viewing as well as sending/receiving direct messages on Instagram. Started as a photo sharing app, Instagram eventually added additional features like video/GIF support, Stories, Reels, Direct Messages and more. The problem occurs when the direct messages are not working. Below are the steps to fix Instagram DM Stopped Working problem.
3 Ways to Solve DM Stopped Working Issues on Instagram
Clear Instagram cache
Clear cache of instagram on iPhone
- Go to your iPhone settings,
- Then tap on “General” and then on “iPhone Storage”.
- Then, tap on the Instagram logo,
- Finally, click on the “Download App” button. You can also delete and reinstall Instagram.
Clear Instagram Cache on Android Devices
- Go to Settings and open Apps tab,
- Then select Instagram,
- And tap on the “Clear Cache” button.
Restart your phone
If something is wrong with Instagram, e.g. B. if the DM is not working properly, just restart your phone. This simple but very useful procedure will help your phone get rid of all unnecessary data stored in RAM.
Check Instagram Servers
One of the biggest culprits behind Instagram messages not working can be Instagram itself. When Instagram servers have a day off, the Instagram feed won’t load and you won’t be able to send direct messages to someone else.
We hope our article on methods to fix DM Stopped Working Issues on Instagram will help you and solve all your problems. If you are facing similar problems and want to know how to solve these issues then follow the steps mentioned above.
I hope you understand this article, How to Fix Instagram DM Stopped Working Issues.