How to fix Firefox black page problem – wintips.org

Mozilla Firefox suddenly won’t open any web page or shows a black (blank) page on any website you try to open. All other browsers (such as Internet Explorer, Chrome, etc.) work perfectly. This is probably due to a malware/virus messing with your Firefox settings or a hardware incompatibility with your graphics card.

In particular, the following problems appear when using the Mozilla Firefox browser:

firefox-black page[3]

  • Firefox shows a black screen on any page you try to open.
  • Firefox shows a blank screen on any page you try to open.
  • All other browsers (such as Internet Explorer, Chrome, etc.) work perfectly.

If you encounter any of the above errors or symptoms while using Mozilla Firefox, try the procedure below to resolve your problem(s).

How to fix Firefox black (blank) page problem.

Before proceeding with the solutions below, try the following first.

Solution 1. Disable hardware acceleration

1. Click on“Firefox” Click the menu button at the top left of the Firefox window and select “Options“.

firefox-menu-options

2. Click on “Complicated“.

firefox-options-advanced

3. Remove the mark (delete) “Use hardware acceleration when available” option.

disable-firefox-hardware-acceleration-

Solution 2: Start Firefox in safe mode

1. Click on“Firefox” press the menu button and “Options” > “help me” > “Restart with add-ons disabled“.

firefox-safe mode

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Start Firefox in safe mode

Now check if you can open websites without black page problem. If so, disable any built-in add-ons that may be installed in Firefox.

How to remove Firefox add-ons (extensions).

1. Click on ““Firefox” Click the menu button at the top left of the Firefox window and select “Supplements“.

Firefox add-ons

2. selectExtensions” in the left panel.

firefox-add-ons-manager

3. In”Extensions“options”, “Delete” click all the extensions in the list one by one to find the one causing the problem. Restart Firefox and see if the issue is resolved. If so…

disable firefox extensions

4. …Remove any extensions from Firefox that are causing the problem by pressing the “ ” button.Turn off” button.

remove-firefox-extension

That’s it!

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