If you get the following error in Chrome: “Unable to read your preferences. Some features may not be available and changes to preferences will not be saved”, your Chrome profile is probably corrupted or a malicious extension has messed with your Chrome settings.
For an easy fix”Unable to read your settings“Chrome error please follow these steps:
How to fix “Cannot read your preferences” error in Chrome.
Important: Before proceeding a reserve your Chrome bookmarks. If you don’t know how to do this, you can follow the instructions in this article: How to backup and restore Chrome bookmarks (Favorites).
Step 1. Recreate the Chrome profile folder.
Note: To perform this task, you need to enable the view of hidden files. To do this, go to:
- Start > Control Panel > Folder options Press the & buttonAppearance“tab.
- click onShow hidden files, folders and drives” &
- remove the check markHide protected operating system files“
- press the buttonOK“
1. Close the Google Chrome browser.
2. Go to & Change the name “User Information” to folder “User information.OLD“*.
Windows 10, 8, 7 or Vista
- C:\Documents and Settings\
\Local Settings\Application Data\Google\Chrome\User Information
* Note for Windows 10, 8 users: If you cannot change the name of the “User data” folder, click the button CTRL + ALT + DEL open the task manager and then right click inside Chrome processing and selection Finish the task (or just restart your computer).
3. Open Google Chrome.*Unable to read your settings“error should disappear!
* Note: When Google Chrome starts, it automatically recreates a new clean “User Data” folder.
4. Restore the bookmarks file and you’re done! *
*Note: You can do this if the Chrome issue is resolved turn off permanently to the “User Data.OLD” folder.
Additional help: If you’re still having problems with your Chrome browser, follow these instructions to install a fresh copy of Google Chrome.