Fix: Your connection is not a personal error in Chrome –

“Connection is not private” or “DNS PROBE FINISHED NO INTERNET” error messages in Chrome may appear on websites that use user authentication and encryption in a secure channel to protect the exchanged data, such as a bank website, Gmail, Hotmail, and others. These websites are based on the HTTPS communication protocol (eg “HTTP over TLS“, “HTTP over SSL“or”HTTP is secure“) provides security options to standard HTTP communication.

In most cases, if the computer clock shows the wrong date and time, the Chrome browser may display the error message “your connection is not private”. But, in a few cases, even if the date and time settings are correct, the “connection is not private” message is displayed, so I wrote this guide to help people who have this problem to solve it easily .

Chrome - The connection is not private

How to resolve “Your connection is not private” or “This web page does not exist” error messages in Chrome (Windows 8, 7, and Vista).

Before proceeding with the following solutions:

1. Make sure the date and time settings are correct. For this:

1. Click on Date and time icon in the lower right corner.

2. In the window that opens, click on it Change the date and time settings.

3. Press the button Change date and time link to make sure you have set the correct date/time/year on your computer.

4. When finished with the date/time, click Change the time zone to make sure you have the correct time zone.

5. Restart on your computer and then try accessing the HTTPS page in Chrome. If the problem persists, go to the next suggestion.

2. Make sure you install it Service pack 3 if you are using Windows XP or Service package 2 (32 bits, 64 bit) if you are using Windows 2003. To make sure:

1. right click on it Computer icon and select Characteristics.

2. under System text label, you should see which Service Pack edition (number) is installed on your computer.

Solution 1: Disable all Chrome extensions.

Solution 2: Turn off your antivirus.

Solution 3. Change advanced sharing settings.

Solution 4. Change your DNS settings.

Solution 5: Type the word “danger” or “badidea” anywhere in the Chrome browser window.

Solution 6: Use a different browser.

Solution 1: Disable all Chrome extensions.

As a first troubleshooting step, try disabling all Chrome extensions, as an extension may be blocking your SSL connection. To remove Chrome extensions.

1. from the Chrome menu imagechoose Settings.

2. Choose Extensions in the left panel.

3. Uncheck the Turn on check the box next to each extension.


4. Restart Google Chrome and try to access a supported HTTPS page (eg Google mail, Yahoo mail, Hotmail, etc.).

Solution 2: Disable your antivirus.

If you use an antivirus or firewall program that protects against Internet traffic, try disabling Internet (web) protection or uninstalling it altogether.

For example: if you are using AVAST antivirus, go to the following address Settings > Active protection > Web Shield > Customize and Remove the mark the Enable HTTPS scanning box.

Solution 3. Change advanced sharing settings.

1. go to Control Panel.

2. change the view by (top right corner) from Category for Small icon.

View - Small icon

3. It’s open Network and share Center.

Network and Sharing Center

4. Select from the left Change advanced sharing settings.

Change advanced sharing settings

5. Click the down arrow that appears Home or work or at Public network profile.

Change network profile settings

6. Turn off following options:

  1. Network discovery
  2. File and printer sharing
  3. Share a public folder

Network Discovery - Enable file printer sharing

5. Scroll down the page and Turn on; launch the following option:

  1. Password protected sharing.

6. press Save the changes.

Turn off password-protected sharing

7. Restart your computer.

8. Open Chrome and check if the HTTPS connection error is resolved.

Solution 4: Change your DNS settings.

Go to 1 Control Panel > Network and Sharing Center.

2. Press Adapter settings on the left.

3. Double-click to open an active network connection (for example, “Local Area Connection”).

4. Select ‘.Internet Protocol Version 4 (TCP/IPv4)‘ and click Characteristics.

IP Settings windows

5. Select “.Use the following DNS server addresses” and enter the following Google DNS server addresses:


6. Click on OK (twice) to close network properties.

7. Restart your computer.

8. Try to connect to the HTTPS website again. If you get the same error, then:

9. Open the command prompt as an administrator. For this:

In Windows 7 & Vista go to:

  • Start > All Programs > Accessories
  • That’s right– press toCommand line” and select “Run as administrator“.

In Windows 10, 8 & 8.1:

  • Right click on the screen lower left corner and from the pop-up menu “Command Prompt (Admin)“.

command line -admin

10. Type the following commands in order at the command line:

  1. ipconfig / issue
  2. ipconfig / flushdns
  3. ipconfig / update
  4. reset netsh winsock settings

11. Close the command prompt and restart your computer.

12. Open the Chrome browser and connect to the HTTPS website.

Solution 5: Type the word “danger” or the word “badidea” anywhere in the Chrome browser window.

This is a bit of an odd solution, but – believe it or not – it works:

1. Click anywhere in your Chrome browser window (outside the address bar) and type Dangerous (No need to press enter). Your browser should automatically open the requested page. (It’s crazy, I know!) *

  • * Enter the word in the latest version of Chrome bad idea
Solution 6: Use a different browser.

Please use a different web browser to access HTTPS sites, such as Mozilla Firefox or Internet Explorer, until the Chrome development team fixes this issue in a newer version.

That’s it!

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