FIX: Software Reporter Tool causes high CPU usage in Windows 10. (Solved) –

If you are facing high CPU usage problem with Chrome Software Reporter Tool on Windows 10, then in this guide you will find some effective methods to help you solve the problem.

Chrome is one of the most used web browsers due to its wide range of features. Chrome’s software reporting tool is a legitimate service that helps the browser detect conflicting applications/processes.

However, the Chrome Software Reporter tool can sometimes use excessive system resources (resulting in high CPU usage) and crash the computer instead. This causes the computer to run slowly even when you are not actively using Google Chrome. Lucky for you, we’ve compiled a list of solutions in this guide that other users have found to be effective.

How to fix high CPU usage issue caused by Chrome Software Reporter Tool.

Method 1. Update Google Chrome and clear the cache.

1. Launch Chrome and click on it three points menu image click the button in the upper right corner of the window. Then choose Settings from the context menu.


2. In the next window, click About Chrome and make sure Chrome is updated to the latest version.


3. Allow Chrome to update and once the update is installed, restart Chrome and see if the issue is resolved. If not…

4. Click on the … More button again and this time select More Tools > Clear Browsing Data.


5. Choose now All the time Go to “Time Range” and then check all the categories displayed on the screen. Click when done Data cleaning.


6. After deletion, restart Install Chrome browser and check if the issue is resolved.

Method 2. Disable Software Reporter Tool in Chrome settings.

1. from Chrome three points menu image choose Settings.

2a. Now expand Complicated select and select an option in the left panel System.

2b. disable the Keep running background apps when Google Chrome is closed in the right panel.

How to Fix Software Reporter Tool High CPU Usage Issue in Windows 10

3. Then, select Reinstall and clean from the left panel and click on Cleaning the computer.


5. Remove the mark “Tell Google about malware, system settings, and processes during cleanup” option.


6. Finally, restart Chrome and check if the issue is resolved.

Method 3. Delete or rename the Software Reporter Tool .EXE file

1. press CTRL + SHIFT + ESC To open the task manager.

2. Right click enabled Google chrome and select Finish the task To close all Chrome-related tasks.


3a. Now click the button Windows + R keys together to open Running dialog box.

3b. Enter the following in the text field of the dialog box and click Enter.

  • %localappdata%\Google\Chrome\User Data\SwReporter


4. Now open the folder named with Chrome version and turn off or rename it software_reporter_tool rename the file to something like “OldSoftwareReporterTool.exe”.

Software Reporter Tool high CPU usage

5. Finally, restart your computer and check if the error is resolved.

Method 4. Chrome Software Reporter Tool causes high CPU usage Change Software Reporter Tool folder permissions.

If deleting or renaming the Software Reporter Tool EXE file does not solve your problem, you may need to edit the permissions of the Software Reporter Tool folder.

1. Open the task manager and stop the Google Chrome task as shown above.

2a. Click now Windows + R keys together to open Running dialog box.

2b. Enter the following in the text box and click Enter:

  • %localappdata%\Google\Chrome\User Data\


3. Next, right click on SwReporter select the folder and select Characteristics from the context menu.


4. go to Security label and click on it Advanced button.


5. click on The Inherit button is disabled and then select ‘Remove all inherited permissions from this object‘.


6. Finally, click Please apply and restart your personal computer.

Method 5. Fix Chrome Software Reporter Tool high CPU usage issue by modifying the registry.

If none of the above-mentioned methods work for you, try blocking the operation of the Software Reporter tool in the Windows registry. This can be done using one of the following methods:

Method 1: Use a policy switch to disable the execution of the Software Reporter tool.

1. Open the task manager and stop the Google Chrome task as shown above.

2a. press Windows + R keys at the same time on the keyboard to open a Running dialog box.

2b. Type regedit and beat Enter To open the registry editor.


3. In the registry editor, navigate to the location shown below.


4a. Right click enabled Politics and select new > Key option.


4b. Name the new key “google”

5a. Now click the right mouse button Google key and select New > Key another option.

5b. Rename this key Chrome.


6a. Then select Chrome switch on the left and right click anywhere in the right pane. 6b. Then select New > DWORD (32-bit) value option.


6c. Rename this newly created value ChromeCleanupEnabled.

6d. Double click enabled ChromeCleanupEnabled and write 0 Under Value Information. Hit Enter to save the changes.


7a. Once done, right click in the right panel again and select New > DWORD (32-bit) value option.

7b. Rename this value ChromeCleanupReportingEnabled

7c. Open the newly created value, set the Value data 0 and press OK


8. Close the registry editor, restart your computer, check if the problem is solved.

Method 2. Use the DisallowRun switch to block the execution of the Software Reporter tool

1. As mentioned above, open the Registry Editor and navigate to:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

2a. Right click enabled Explorer press and select New > Key *

*Note: If the “Explorer” button is not available, right click on Politics button, select New > Key and name the key “Explorer” (without quotes).


2b. Name this key as DisallowRun.

3a. Next, click the right mouse button DisallowRun and select New > String value option.


3b. Change the name as a new string value 1

3c. It’s open newly created string value, type Software_Reporter_Tool.exe in value data and hit Enter.


4. Close Registry editor and restart your personal computer.

That’s it! Which method worked for you?
Let me know if this guide helped you by leaving a comment about your experience. Please like and share this guide to help others.

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