Fix Outlook Express 2GB Limit Issue – Cannot Send or Receive Email –

If you can’t receive new emails or send an email in Outlook Express without some obvious error on the screen, you are probably facing the 2 GB memory limit problem of Outlook Express. This is because Outlook Express has a storage limit of 2 GB per mail folder. For example, Incoming, Sent, Outgoing, etc.

First of all, you should know that each Outlook Express mail folder has its own file for storing mail with the extension “.DBX” (for example, Outlook express “Inbox” folder has Inbox.dbx file for storing mail, Outlook Express has “Outbox” file. folder has an “Outbox.dbx” file to store mail, etc.)

If any of the Outlook Express files (e.g. inbox.dbx, Sent Items.dbx, Outbox.dbx, etc.) exceed the 2GB storage limit, you will no longer be able to work with the corresponding folder (e.g. “Inbox.dbx” file exceeds 2GB storage limit exists, you can’t work with Inbox folder and the symptom is that you can’t receive new emails, or if the “Send.dbx” file overrides the 2gb storage limit, you can’t work with “Sending” and the symptom is that you can’t send an email and so on). This is because Outlook Express cannot place new messages in the corresponding folder.

This tutorial will show you how to easily solve (fix) Outlook Express 2 GB limit problem.

How to solve Outlook Express 2GB limit problem:

Note: In this example, we cannot receive new emails because the Inbox.dbx file (Inbox) has exceeded the 2 GB storage limit.

IMPORTANT (Before proceeding to the next steps):

1. Delete all junk emails from the oversized folder.
2. Organize your email. For example: create a separate folder under a large folder (for example: Inbox) and move old emails (for example from last year) there.

Step 1. Find the Outlook Express Store folder.

How to find the Outlook Express store folder:

1. From the Outlook Express menu: Tools > Options


2. In Options menu, click “service” Tab.

Outlook Express - General Options

3. In Service click on the tab, “Store folder” button.

outlook express - maintenance - store folder

4. Choose the entire Outlook Express storage path and then right click click and select “Copy”.

outlook express - save folder path

6. Click on “Cancellation” twice and exit Outlook Express Options close all Outlook Express windows.

7. Double click to open My computer and in the address bar right click for stick it select the copied path and then click Enter.

my computer

6. From the Standard Buttons menu toolbar, select “UP” click the button to go to the main folder.

Outlook express files

Step 2. Take a backup (copy) of the Outlook Express storage folder.

1. Right click In the Outlook Express folder, select “Copying“.

outlook express folder -

2. Without closing this explorer window, open a new explorer window and click “placing” Outlook Express folder on another drive, such as the root folder of the C:\ drive.

outlook express 2 GB limit

Step 3. Delete the large Outlook Express file.

1. Open the first Explorer window (where the Outlook Express folder was originally saved).

(eg C:\Documents and Settings\\Local Settings\Application Data\Identities\{AB4D….).

2. Double click To open the Outlook Express folder.

outlook express folder -

3. Find and then “Delete” large .dbx file (larger than 2GB in the screenshot above, eg inbox.dbx).

outlook express 2gb limit problem

Step 4. Recreate the deleted folder (Inbox) and then restore (import) your emails from the backup location.

1. Open Outlook Express.*

Note:* When Outlook Express opens, it recreates the deleted folder (for example, inbox.dbx) with a new, empty folder.

2. Select Outlook Express from the main menu File > Import > Messages.

outlook express file-import-messages

3. “atSelect the programselect “options”.Microsoft Outlook Express 6Click ” and “The next one“.

Microsoft outlook express 6 import

4. “atSpecify the locationSelect “ from the optionsMail import from OE6 store directory” select the option and “OK

OE6 store catalog import

5. “atMessage locationclick the “window” buttonReview” to find and select the Outlook Express backup folder you created in step 2 (for example, C:\Outlook Express)

Outlook express import

6. Go to the location where you copied (backed up) the Outlook Express folder in step 2 (for example, Disk C:), select that folder and click “.OK

Outlook express import folder

7. After selecting the Outlook Express backup folder, click the button.The next one“.

Import the Outlook express folder

8. Select the Outlook Express folder that you deleted in the previous step (for example, Inbox) and click “The next one

import box

9. Wait for the import process to complete and then clickTermination”.

OE6 import operation -

10. Usually, after the import operation is complete, you should be able to view all your e-mail messages again and Outlook Express should work without problems.

In order to avoid this problem in the future, the best way is to create different folders in Outlook Express and organize/store the necessary emails in them.

Organization of Outlook express messages

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