OneDrive is Microsoft’s cloud storage service that lets you store all your files securely and access them wherever you are. Unlike traditional external drives, the service can be accessed over the Internet and offers various modern features.
However, these great features don’t mean that OneDrive is bug-free. Recently, several users have reported that they encountered OneDrive error code 0x8004da9a when trying to access their OneDrive account.
There was a problem signing in, please try again in a few minutes (Error code: 0x8004da9a)
If you are facing a similar problem, then you are in the right place, because in this guide, we will show you several ways to solve this problem in a short time. Here we go!
How to fix: There is a problem accessing the OneDrive app (0x8004da9a).
Important: Before proceeding with the methods below, make sure that your Internet connection is working and disconnect from the VPN (if connected).
Method 1. Sign in to OneDrive Online
The first way to bypass error 0x8004da9a in the OneDrive app is to try to access OneDrive online (using your web browser). Then, depending on the result, proceed as shown below:
a. If you can’t access OneDrive over the Internet, there’s a problem with your OneDrive account. If you’re using Office365 for business, ask your system administrator that OneDrive is set up correctly.
b. If you can access and access your files correctly on the OneDrive web page, this means that the problem is with the OneDrive desktop app. In that case, proceed with the methods below to fix the error 0x8004da9a as soon as you have time.
Method 2. Fix OneDrive error 0x8004da9a by installing the latest version of OneDrive
1. click on it OneDrive icon button on the taskbar Help and settings select and then select Settings from the context menu.
2. In the new dialog that opens, go to About Tab and then click the version number link below About Microsoft OneDrive.
3a. Now compare the current version of OneDrive with the latest version listed on the OneDrive release notes page.
3b. If you are using an older version of OneDrive, click on it Download OneDrive for Windows to install the latest version.
4. Once the installation is complete, restart Check that you can access your OneDrive app and OneDrive.
Method 3. Close and reopen the OneDrive app.
1. It’s open PowerShell as administrator. For this:
- Enter the following in the search field: powershell
- Right click enabled Windows PowerShell and select Run as administrator.
2. Type the following command in the Powershell window and click Enter To end all processes related to the OneDrive app.
- taskkill /f /im OneDrive.exe
3. Now type “OneDrive” in the search field and click It’s open To restart OneDrive.
4. Try signing in to your account using your OneDrive login credentials and see if the OneDrive login error 0x8004da9a is resolved.
Method 4. Reset OneDrive cache.
1. First, close all OneDrive-related processes using steps 1 and 2 of the method above.
2. Click now Windows + R keys at the same time on the keyboard to open a Running dialog box.
3. In the “Run” field, type the following command to restore OneDrive and click OK.
- %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
4. Finally, restart your computer and Restart OneDrive on boot to check if the issue is resolved or not.
Method 5: Sign out and re-enter the OneDrive app.
1. Right click on OneDrive icon In the taskbar.
2. Choose Settings from the menu.
3. Yes Account tab, click on it Disconnect this computer.
4. click on Disconnect the account in the confirmation dialog that appears.
5. Click now Add an account. (The OneDrive login window will automatically appear on your screen).
6. Enter your e-mail address and click on it log in button.
7. You will be prompted for a password. Enter your password and click on it Log in.
Method 6. Completely uninstall and reinstall OneDrive.
Step 1. Delete OneDrive.
1. Open command prompt as administrator. For this:
a. Enter the following in the search field: cmd (or command line).
b. right click on it command line (result) and select Run as administrator.
2. To end the OneDrive process, issue the following command in a command prompt window:
- taskkill /f /im OneDrive.exe
3. Then, copy/paste the following command according to your version of Windows and click EnterTo delete OneDrive:
- If you use a 64-bit system:
- %Systemroot%\SysWOW64\OneDriveSetup.exe /delete
- If you use a 32-bit system:
- %Systemroot%\System32\OneDriveSetup.exe /delete
4. Close the command prompt window.
Step 2. Rename the OneDrive folder.
1. Open Windows Explorer and open your profile folder (C:\User\%Username%\).
2. Rename the “OneDrive” folder to “OneDrive.OLD”.
Step 3. Download and reinstall OneDrive from Microsoft.
1. Download OneDrive (Source: https://onedrive.live.com/about/en-hk/download/)
2. Open “OneDriveSetip.exe” and follow the on-screen instructions to install OneDrive on your computer.
3. Once the installation is complete, tap and click the OneDrive icon log in To access your OneDrive (Microsoft) account.
4. After logging in, copy all your files from “C:\User\%Username%\OneDrive.OLD” folder to “C:\User\%Username%\OneDrive” folder.
Method 7. Repair Microsoft Office.
Since OneDrive is part of Microsoft Office, try repairing your Office installation and then see if the problem persists.
1. press at the same time Windows + R buttons to open the run command window.
2. Enter the following in the Run command window: appwiz.cpl and press Enter.
3. Under Programs and Features, select the version of Office you have installed and click on it Change.
4. leave the Quick repair select an option and click on it Repair.
5. After the Office repair process is complete, launch OneDrive and see if the error persists.
That’s it! Which method worked for you?
Let me know if this guide helped you by leaving a comment about your experience. Please like and share this guide to help others.