9 Best Fixes for Amazon Prime Video Not Downloading Movies on iPhone

Amazon’s Prime Video app on your iPhone lets you download your favorite movies to watch them later when you don’t have internet access. You can sign in with your Amazon account and download movies on the platform. You can also change the subtitle color from the app itself.

But some users are facing the problem of not being able to download movies from Prime Video app on their iPhones. If you are one of them, Here are some ways to solve Prime Video without downloading movies on iPhone.

1. Check if Wi-Fi only download is enabled.

The Prime Video app on your iPhone lets you download movies using mobile data and Wi-Fi. So if you are using mobile data on your iPhone. Here you can see if downloading via Wi-Fi is enabled in the app. It is possible to check if there is no.

Step 1: Open the Prime Video app on your iPhone.

Step 2: Click on My Stuff in the bottom right corner.

Step 3: Tap the Settings icon in the top right corner.

Step 4: Select Streaming and Downloading.

Step 5: Check if ‘Download only on Wi-Fi’ is disabled.

If not, Click the toggle to turn it off.

2. Switch from mobile data to Wi-Fi.

If possible, try switching from mobile data to Wi-Fi. Downloading movies using mobile data depends a lot on whether the internet speed is good in your current location. But if that’s not the case, try switching to a Wi-Fi network. Then open the Prime Video app and see if that fixes the problem.

3. Switch to 5GHz Frequency Band.

After switching to Wi-Fi, You can increase your download speed by connecting to the 5GHz band instead of the 2.4GHz band. If you are using a Dual-Band router; It is recommended that you switch to the 5GHz frequency band and run a speed test to make sure your internet service provider is not timing out.

4. Turn off Low Data Mode for Wi-Fi.

If your internet plan includes daily data limits; Your iPhone gives you the option to limit bandwidth usage for your Wi-Fi network. It also helps improve battery life. If Prime Video doesn’t download movies, You can check and turn off Low Data Mode for Wi-Fi. Here’s how.

Step 1: Open Settings on your iPhone.

Step 2: Tap Wi-Fi.

Step 3: Click the ‘i’ icon next to the connected Wi-Fi network name.

Step 4: Click the toggle next to Low Data Mode to turn off the feature.

Step 5: Close the Settings app and open Prime Video to check if the issue is resolved.

5. Check iPhone Storage.

A common reason behind this problem is lack of internal storage on your iPhone. You need to have enough storage left on your iPhone to be able to download movies. Here’s how you can check and clear the internal storage if needed.

Step 1: Open Settings on your iPhone.

Step 2: Scroll down and tap General.

Step 3: Tap on iPhone Storage.

iPhone storage

After the storage data comes up on your screen, You can scroll down and check which apps you don’t use often are taking up a lot of storage.

You can select the app and tap Delete app.

You can also enable Offload Unused App Feature to clear internal storage.

Step 4: After that, Close the Settings app and open Prime Video to check if the issue is resolved.

6. Check the section download limit for automatic downloads.

As the name suggests, Auto Download is a feature that automatically downloads a specified number of episodes to your iPhone. So if you want to download more episodes of a TV show, you have to check the episode download limit in the Prime Video app.

Step 1: Open the Prime Video app on your iPhone.

Step 2: Click on My Stuff in the bottom right corner.

Step 3: Tap the Settings icon in the top right corner.

Step 4: Select Streaming and Downloading.

Step 5: Click on Auto Downloads.

Step 6: Change the ‘Download’ limit as per your choice.

You can also enable ‘Delete watched episodes’ to clear internal storage.

7. Force quit and restart the Prime Video app.

You can remove the Prime Video app from running in the background on your iPhone and check if that fixes the problem. This allows you to refresh the app if you have been using it for a long time.

Step 1: Swipe up and hold to reveal open app windows on your iPhone home screen.

Step 2: Swipe right to find the Prime Video app. Then swipe up to remove the app window from the background.

Step 3: Relaunching the Prime Video app will fix the problem.

8. Reset network settings.

The advanced solution we recommend is to reset your iPhone’s network settings. Older network settings can act as a hindrance, especially if you have stored a lot of Wi-Fi access point details. Mobile data by performing a network reset; Network preferences for Wi-Fi and Bluetooth will be removed from your iPhone. So you have to connect to your Wi-Fi network again.

Step 1: Open Settings on your iPhone.

Step 2: Scroll down and tap General.

Step 3: Scroll down and tap on ‘Transfer or reset iPhone’.

Select Transfer or Reset iPhone.

Step 4: Click Reset from the bottom.

Select Reset on iPhone.

Step 5: Select ‘Reset network settings’.

Step 6: Enter your iPhone Passcode to confirm your selection.

Step 7: Click ‘Reset Network Settings’ again to confirm.

Step 8: Then open the Prime Video app to see if the issue is resolved.

9. Update the Prime Video app.

The last method is checking for a version update of the Prime Video app to remove bugs and glitches that are causing this problem on your iPhone.

Download and watch.

These solutions will help you download movies from Prime Video app and enjoy them on your iPhone. You can also read our post on how to change profile icon on Amazon Prime Video.

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