You can protect your WhatsApp chats on your iPhone with the help of Face ID. It helps to avoid unwanted access to your chats and WhatsApp call details. You can also hide it from your last seen contacts to strengthen your privacy.
So it goes without saying that if Face ID stops working on WhatsApp on your iPhone, your data might be stolen. If you can’t protect your WhatsApp with Face ID. Below are the best ways to fix Face ID not working on WhatsApp on iPhone.
1. Check if Face ID is enabled for WhatsApp.
Whenever Face ID stops working for any app on your iPhone. Your first step should be to check if Face ID is enabled for that app. Here is how to check the same on WhatsApp.
Step 1: Open WhatsApp on your iPhone.
Step 2: Tap the Settings icon in the bottom right corner.
Step 3: Click Privacy.
Step 4: Scroll down and tap on Screen lock.
Step 5: Tap the button next to Require Face ID to turn on the feature if it’s not already enabled.
Step 6: Close WhatsApp and try opening it again using Face ID.
Alternatively, here’s how you check Face ID settings for WhatsApp.
Step 1: Open Settings on your iPhone.
Step 2: Scroll down and tap on WhatsApp.
Step 3: Tap the button next to Face ID if you haven’t done so earlier.
Step 4: Follow the on-screen instructions to set up Face ID.
Step 5: Close the Settings app and open WhatsApp to check if the issue is resolved.
2. Check if Face ID Access is enabled.
Along with unlocking apps like Notes; You may authorize in-app purchases; You can use Face ID on your iPhone to make payments and more using Apple Pay. In the case of WhatsApp; The app should check if you have permission to use Face ID. How to do that?
Step 1: Open Settings on your iPhone.
Step 2: Scroll down and tap on Face ID and Passcode.
Step 3: Enter your iPhone Passcode to gain access.
Step 4: Click Other apps.
Step 5: From the list of apps that use Face ID, check if WhatsApp is allowed to use Face ID.
If not, Tap the button next to WhatsApp to open the same.
Step 6: Close the Settings app and try opening WhatsApp to check if the issue is resolved.
3. Clean the TrueDepth Camera Area.
The Face ID feature works on your iPhone thanks to the TrueDepth Camera system. The notch at the top of your iPhone hides the front camera and sensors that work together to enable Face ID functionality. This means that if the TrueDepth Camera area is often dirty. Therefore, Face ID no longer works.
We recommend cleaning the TrueDepth Camera area of your iPhone with a microfiber cloth. Then the problem can be solved; Try using Face ID on WhatsApp to find out.
4. Force quit and restart WhatsApp.
Force closing and restarting an app suspends all pending operations in order to restart it. If WhatsApp is running in the background. Here you can force quit and restart the app and see if the issue is resolved. Here’s how you can check.
Step 1: Swipe up and hold to reveal background app windows on your iPhone home screen.
Step 2: Swipe right and find WhatsApp. Then swipe up to remove the app from running in the background.
Step 3: Restart WhatsApp to check if the issue is resolved.
5. Update WhatsApp.
If none of the solutions work for you, The current app version of WhatsApp may be buggy on your iPhone. So, you update the WhatsApp version and check if the problem is solved. It’s a good practice to keep the apps on your iPhone updated regularly.
Step 1: Open the App Store on your iPhone.
Step 2: Click the profile icon in the top right corner.
Step 3: Swipe down to refresh available app updates.
Step 4: If an update for WhatsApp is available, download and install it.
Step 5: Can closing App Store and opening WhatsApp solve the problem?
Use Face ID on WhatsApp.
These solutions will help you restore Face ID functionality for WhatsApp on your iPhone. You can also read our post on how to create a WhatsApp calling link on your iPhone. The post will explain how to create audio and video call links on WhatsApp.